Question 1

How long does it take to arrange treatment through MyMedVia?

Accepted Answer

From initial consultation to arrival in China: 2-4 weeks for standard cases. Emergency/cancer priority通道 can complete the process in 7-10 days.

Question 2

Is the medical quality of Chinese hospitals reliable?

Accepted Answer

All partnered tertiary hospitals rank among China's top 100. Many hold JCI international accreditation. Top hospitals achieve treatment outcomes comparable to leading centers in Europe and America for cancer, cardiac, and neurological specialties.

Question 3

How much cheaper are medical costs compared to the US/Europe?

Accepted Answer

Cardiac bypass, joint replacement, and IVF typically save 50-70%. Cutting-edge therapies like CAR-T save 40-60%. Actual costs subject to hospital quotation.

Question 4

What visa do I need? How long does it take?

Accepted Answer

Most patients apply for M-type (medical) visa. Some countries qualify for 144-hour transit visa-free. Hospital issues invitation letter; visa typically processed in 5-7 business days.

Question 5

Do I need to translate my medical records into Chinese?

Accepted Answer

No. Our medical translation team translates Chinese records into English for overseas insurance/referral purposes. Chinese-language records can be submitted directly to the hospital.

Question 6

Can family members accompany me? How is accommodation arranged?

Accepted Answer

Family members can apply for companion visas. We arrange near-hospital hotels/apartments ranging from ¥300/night economy to ¥2,000+/night VIP suites.

Question 7

What about post-surgery follow-up after I return home?

Accepted Answer

We provide 12 months of free remote follow-up: video consultations with the attending physician, secondary interpretation of imaging, and medication adjustment guidance. In emergencies, we can coordinate green-channel access at a local Grade 3A hospital.

Question 8

How do I pay? Is international insurance direct billing available?

Accepted Answer

We accept credit cards, wire transfers, and on-site hospital payment. Direct billing partnerships with BUPA, Cigna, MSH and other international insurers at contracted hospitals.

Question 9

How do I choose a hospital and doctor?

Accepted Answer

After submitting medical records, our advisors recommend 2-3 best-matching hospitals and top specialists within 48 hours. You can freely choose based on treatment plan, cost, and location.

Question 10

What service fees does MyMedVia charge?

Accepted Answer

Free consultation + plan matching. VIP accompaniment from ¥1,200/week. Post-op recovery from ¥2,000/week. Medical fees paid directly to the hospital — no commission taken.

Frequently Asked Questions

Medical Process

Hospitals & Doctors

Cost & Payment

Visa & Travel

General